SHOP POLICIES  

Thank you for stopping in!  We hope to create something beautiful for you! 

At dancing flame, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

Thanks to my friend Chris Barclay @barcl

1:ORDERS

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All items are handmade by Lindsey Cossman.  If an item is out of stock, please allow 7 days for shipping confirmation.  Custom orders are welcomed.  Please know that custom orders may require longer production times.  Feel free to email us at: dancingflameglassworks@gmail.com in order to check the status of your order or to provide special instructions on  your custom order.  We look forward to creating something beautiful for you!

Our handmade items ship from the sunny California coast in Lompoc. We use USPS.  Tracking info is available by request. 

2:SHIPPING

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3:GIFT SHIPPING

Please let us know if your order is a gift.  A special gift message may be added upon request.

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4:RETURNS

Please let us know if there are any issues with your order upon receipt.  We want to make sure you are happy with your purchase! Please contact us at: dancingflameglassworks@gmail.com in order to request an exchange/return.